Customer Survey

Customer Survey

    Date of Service:

    Date Shipped/Serviced:

    Thank you for allowing us to service your equipment. As an ISO 9001 registered company, we strive for continuous growth and development. Your response allows us to make improvements to our services so that we may better meet the needs of our customers.

    Please rate the following questions on a scale of 1 to 5:

    1 - Poor   2 - Fair   3 - Good   4 - Very Good   5 - Excellent

    1. The courtesy and responsiveness of our Sales or Customer Service Representative you worked with

    2. The competency of our Sales or Customer Service Representative in providing sales support service and their efforts in managing your account(s)

    3. Turnaround time of your calibration services

    4. Overall quality of the calibrations performed

    5. Overall quality of the service you received

    6. Do you think our calibration prices are competitive?

    7. How satisfied are you with our overall performance?

    8. What can we do to better serve you?

    9. I would like to be contacted by ITS/PM concerning: